{"id":2190,"date":"2022-12-01T08:00:00","date_gmt":"2022-12-01T07:00:00","guid":{"rendered":"https:\/\/www.notabene.corsica\/?p=2190"},"modified":"2023-03-03T14:21:44","modified_gmt":"2023-03-03T13:21:44","slug":"centre-de-vaccination-de-la-ville-de-bastia","status":"publish","type":"post","link":"https:\/\/www.notabene.corsica\/co\/centre-de-vaccination-de-la-ville-de-bastia\/","title":{"rendered":"Mission Centre de Vaccination\u00a0de la ville de Bastia\u00a0: Nota Bene face au COVID-19"},"content":{"rendered":"

Le centre de vaccination de la ville de Bastia a \u00e9t\u00e9 cr\u00e9\u00e9 afin de lutter contre l\u2019\u00e9pid\u00e9mie de COVID-19.<\/p>\n\n\n\n\n\n

Les communes et communaut\u00e9s de communes ont \u00e9t\u00e9 charg\u00e9es par les agences r\u00e9gionales de la sant\u00e9, de mettre en place des centres de vaccination.<\/p>\n\n\n\n\n\n

Le service de sant\u00e9 de la mairie de Bastia, a rapidement mis en place des moyens techniques et op\u00e9rationnels pour l\u2019ouverture d\u2019un centre.<\/p>\n\n\n\n\n\n

Nota Bene<\/a> s\u2019est associ\u00e9 \u00e0 la mairie de Bastia pour prendre en charge les appels des patients souhaitant se faire vacciner.<\/p>\n\n\n\n\n\n

Centre de vaccination de la ville de Bastia : Th\u00e9\u00e2tre municipal – Les d\u00e9buts de l’aventure !<\/strong><\/h2>\n\n\n\n\n\n

En plein c\u0153ur de la ville de Bastia<\/a>, le th\u00e9\u00e2tre municipal est un lieu phare  de la culture en Haute-Corse et accueille plusieurs \u00e9v\u00e8nements majeurs.<\/p>\n\n\n\n\n\n

Sa vocation premi\u00e8re, n\u2019est pas de recevoir des patients et de s\u2019\u00e9tablir comme un p\u00f4le sant\u00e9.<\/p>\n\n\n\n\n\n

Pour la municipalit\u00e9 le choix est rapidement fait de recevoir en son sein les patients, infirmiers, m\u00e9decins, personnels administratifs, informaticiens et agents techniques.<\/p>\n\n\n\n\n\n

Ce lieu dot\u00e9 d\u2019un grand espace d\u2019accueil et situ\u00e9 en c\u0153ur de cit\u00e9 a permis de vacciner un grand nombre de personnes.<\/p>\n\n\n\n\n\n

Au fur et a mesure de l\u2019augmentation de l\u2019activit\u00e9 du centre, un autre choix sera r\u00e9alis\u00e9.<\/p>\n\n\n\n\n\n

C\u2019est dans ce lieu que les \u00e9quipe de Nota Bene sont venues \u00e0 la rencontre des services de la ville pour r\u00e9pondre \u00e0 plusieurs probl\u00e9matiques.<\/p>\n\n\n\n\n\n

L\u2019externalisation du centre d\u2019appels<\/a> \u00e0 \u00e9t\u00e9 une solution rapidement pl\u00e9biscit\u00e9e.<\/p>\n\n\n\n

D\u00e9m\u00e9nagement du centre de vaccination : Quartiers Sud – Lupino<\/strong><\/h2>\n\n\n\n\n\n\n\n

Rapidement, le choix d\u2019un nouveau site s\u2019impose.
Le premier de vaccination \u00e9tant implant\u00e9 en plein c\u0153ur de Bastia, les probl\u00e8mes de circulation, d\u2019acc\u00e8s et de parking se posent.<\/p>\n\n\n\n\n\n

Les diff\u00e9rents intervenants doivent pouvoir se rendre sur le site de mani\u00e8re fluide et rapide.<\/p>\n\n\n\n\n\n

De m\u00eame, les possibilit\u00e9s en centre-ville sont assez r\u00e9duites, malgr\u00e9 une desserte r\u00e9guli\u00e8re par les bus de la ville<\/a>, et un acc\u00e8s facile pour les habitants du centre urbain.<\/p>\n\n\n\n\n\n

Les quartiers sud de Bastia et la salle polyvalente de Lupino sont choisis pour implanter le site de vaccination.<\/p>\n\n\n\n\n\n

La mission de Nota Bene<\/strong><\/h2>\n\n\n\n\n\n

Nota Bene a \u0153uvr\u00e9 d\u00e8s les premiers instants aux c\u00f4t\u00e9s des services de la ville de Bastia.<\/p>\n\n\n\n\n\n

En tant que conseil dans un premier temps, pour la prise en charge des patients.
Dans un second temps, pour la mise en place des process techniques et organisationnels. <\/p>\n\n\n\n\n\n

En effet, Nota Bene dispose d\u2019une exp\u00e9rience de pr\u00e8s de 30 ann\u00e9es dans la gestion de l\u2019accueil t\u00e9l\u00e9phonique et du t\u00e9l\u00e9secr\u00e9tariat.<\/p>\n\n\n\n

Nos points forts<\/strong><\/h2>\n\n\n\n\n\n

Nos points forts s\u2019articulent autour de plusieurs axes.<\/p>\n\n\n\n

En premier lieu, en tant qu\u2019entreprise locale, la ma\u00eetrise de la langue corse est un atout.
L’utilisation de cette langue est utile, notamment aupr\u00e8s des personnes \u00e2g\u00e9es. <\/p>\n\n\n\n\n\n


L\u2019emploi du corse les rassure et permet parfois une meilleure compr\u00e9hension.<\/p>\n\n\n\n\n\n

L\u2019utilisation d\u2019un standard t\u00e9l\u00e9phonique enti\u00e8rement personnalisable avec notre partenaire Teambox, nous permet la mise \u00e0 jour r\u00e9guli\u00e8re des messages d\u2019accueil.<\/p>\n\n\n\n\n\n

Ce proc\u00e9d\u00e9 oriente les patients qui tentent de joindre le centre de vaccination.
La messagerie vocale leur indique une possibilit\u00e9 de prise de rendez vous en ligne par exemple.<\/p>\n\n\n\n\n\n\n\n

La connaissance de la ville de Bastia par notre \u00e9quipe, implant\u00e9e en Corse est un avantage.
Plus pr\u00e9cis\u00e9ment en Casinca, pour pouvoir orienter au mieux les patients.<\/p>\n\n\n\n\n\n

La centre de vaccination draine le grand bassin bastiais, qui regroupe plusieurs dizaines de milliers d\u2019habitants.<\/p>\n\n\n\n\n\n

Le lieu de vaccination n\u2019\u00e9tant pas connu de tous, les t\u00e9l\u00e9secr\u00e9taires guident les patients.<\/p>\n\n\n\n\n\n

La connaissance des solutions informatiques et notamment des agendas partag\u00e9s a permis de prendre en compte les changements r\u00e9guliers.
Le choix de la ville de Bastia, et plus largement au niveau national s\u2019est port\u00e9 sur l\u2019agenda Doctolib.<\/p>\n\n\n\n\n\n

La modification des ouvertures, des cr\u00e9neaux de rendez-vous ou le nombre de praticiens sur place est quotidienne.<\/p>\n\n\n\n\n\n

L\u2019adaptabilit\u00e9 est l\u2019une des clefs du succ\u00e8s de ce partenariat durable !<\/p>\n\n\n\n

Enfin la proximit\u00e9 g\u00e9ographique de notre structure, situ\u00e9e au sud de Bastia nous a permis des \u00e9changes de qualit\u00e9.<\/p>\n\n\n\n\n\n

Le responsable de Nota Bene, s\u2019est lui-m\u00eame rendu sur place afin de constater les besoins des \u00e9quipes sur place.<\/p>\n\n\n\n\n\n


Les r\u00e9ajustements avec les \u00e9quipes t\u00e9l\u00e9phoniques s\u2019ensuivent rapidement !<\/p>\n\n\n\n

Une situation in\u00e9dite pour Nota Bene<\/h2>\n\n\n\n\n\n

La situation qu\u2019a travers\u00e9 notre structure est in\u00e9dite. Elle l\u2019est tout autant pour le reste des soci\u00e9t\u00e9s qui ont d\u00fb faire face au COVID 19.<\/p>\n\n\n\n\n\n

Notre \u00e9quipe est rest\u00e9e mobilis\u00e9e durant toute la p\u00e9riode de crise.<\/p>\n\n\n\n\n\n

Elle a su faire preuve d\u2019adaptabilit\u00e9, en s\u2019investissant le samedi, le dimanche et au-del\u00e0 des horaires de pr\u00e9sence habituels.<\/p>\n\n\n\n\n\n

\"\"<\/figure>\n\n\n\n\n\n

En conclusion, comme vous avez pu le lire, Nota Bene est une entreprise investie et pr\u00eate \u00e0 relever tous les d\u00e9fis !<\/p>\n\n\n\n\n\n

Elle oeuvre depuis 1996, avec comme moteur, le service, l’adaptabilit\u00e9, et la qualit\u00e9.<\/p>\n\n\n\n\n\n

N’h\u00e9sitez pas \u00e0 nous transmettre votre demande en suivant ce lien. <\/p>\n\n\n\n\n\n

Prendre contact avec Nota Bene<\/strong><\/a><\/p>","protected":false},"excerpt":{"rendered":"

Nota Bene a relev\u00e9 le d\u00e9fi d’accompagner la ville de Bastia dans la prise de rendez-vous du centre de vaccination communal, pour faire face \u00e0 la crise du COVID-19.<\/p>","protected":false},"author":1,"featured_media":2192,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[14,47,16,15],"class_list":["post-2190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-secretariat-medical","tag-blog","tag-gestion-externalisee","tag-permanence-telephonique","tag-telesecretaire","entry"],"yoast_head":"\nMission Centre de Vaccination\u00a0de la ville de Bastia\u00a0: Nota Bene face au COVID-19 - Nota Bene<\/title>\n<meta name=\"description\" content=\"D\u00e8s la cr\u00e9ation du centre de vaccination, pour la prise de rendez-vous, Nota Bene rel\u00e8ve le d\u00e9fi de collaborer avec la ville de Bastia.\" \/>\n<meta name=\"robots\" content=\"index, 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